FAQ

1. What are your payment options?

COD and card payments.

Gcash, paymaya and bank is also available.

 

2. How to do COD?

Click cash payment on checkout. We require deposit of P200 to cover initial cost of shipping. See FAQ #13 for more info.

 

3. How to do card payments?

Click the yellow button (Paypal checkout). You don't need a paypal account to process card payment, just enter your card details. Paypal, debit and credit cards are accepted. Does your ATM card have Visa, Mastercard, Amex or Discovery logo? If yes, you can pay us directly from your ATM card by using Paypal checkout.

 

4. How to do Gcash, paymaya and bank?

Contact us so we'll send the details to you.

4. What are your shipping options?

Standard delivery for prepaid orders will be served by Libcap. COD/COP will be served by LBC.

5. How does LBC COD shipping work?

We will send tracking number via email/SMS and track through courier’s site here. Prepare cash ahead.

Leave with your family who’ll be at home (if you won’t be around).

 

6. How shipping works for prepaid with Libcap?

Prepaid orders are those paid ahead like paypal and card payments. Will send tracking number via email/SMS.

Ensure that someone in your family is around to receive your package (if you won’t be around). No online tracking is available yet but we can call courier after 3days if package has not arrived.

7. What is your delivery schedule and lead time?

Store’s delivery is only MWF every week.

Orders received on Wed may be shipped Wed, if not, then Friday. Orders received on Tuesday will be shipped Wednesday. Lead time is 1-3days from date shipped out.

8. What is your coverage?

Shipping is from CDO to anywhere in the Phils as long as your area is covered by courier.

9. Do you do international shipping?

No, only domestic coverage.

1. What are your payment options?

COD and card payments.

 

2. How to do COD?

Click cash payment on checkout. We require deposit of P200 to cover initial cost of shipping. See FAQ #13 for more info.

 

3. How to do card payments?

Click the yellow button (Paypal checkout). You don't need a paypal account to process card payment, just enter your card details. Paypal, debit and credit cards are accepted. Does your ATM card have Visa, Mastercard, Amex or Discovery logo? If yes, you can pay us directly from your ATM card by using Paypal checkout.

 

4. What are your shipping options?

Standard delivery for prepaid orders will be served by Libcap. COD/COP will be served by LBC.

5. How does LBC COD shipping work?

We will send tracking number via email/SMS and track through courier’s site here. Prepare cash ahead.

Leave with your family who’ll be at home (if you won’t be around).

 

6. How shipping works for prepaid with Libcap?

Prepaid orders are those paid ahead like paypal and card payments. Will send tracking number via email/SMS.

Ensure that someone in your family is around to receive your package (if you won’t be around). No online tracking is available yet but we can call courier after 3days if package has not arrived.

7. What is your delivery schedule and lead time?

Store’s delivery is only MWF every week.

Orders received on Wed may be shipped Wed, if not, then Friday. Orders received on Tuesday will be shipped Wednesday. Lead time is 1-3days from date shipped out.

8. What is your coverage?

Shipping is from CDO to anywhere in the Phils as long as your area is covered by courier.

9. Do you do international shipping?

No, only domestic coverage.

Location

Cagayan de Oro City

Contact Us

0945-457-4295

urdesign.net@yahoo.com

www.urdesign.net

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